Hair Extension Brand Case Study

Discover how we helped a premium hair extension brand scale its online presence, boost conversions, and achieve remarkable growth through strategic marketing.

Hair Extension Brand Case Study
Recent project

Hair Extension Brand - Boosting Revenue by 70% in 6 Months

Hair Extension Brand

About This Project

Achieving a 70% Increase in Revenue and Boosting Purchase by 59%

Introduction

A premium hair extension brand, faced the challenge of scaling their business among increasing competition in the beauty and fashion industry. Despite having a strong product portfolio, the brand sought to optimize its digital marketing efforts to achieve consistent growth in revenue while maintaining profitability. Over six months, our performance marketing team implemented a data-driven strategy that transformed this Hair Extension Brand’s performance, achieving exceptional results, including a 59% increase in total purchases and a 70% surge in revenue.

Total Purchases
0
Cost per Purchase
0 %
Conversion Rate
0
Total Revenue
Client
Hair Extension Brand
Location
India
Service Type
Meta Ads
Goal
User Convertion

Challenges

Before collaborating with us, this Hair Extension Brand encountered several bottlenecks that limited their ability to scale:

Rising CPMs and Limited Reach: The cost of reaching potential customers had risen by 77.7%, impacting campaign efficiency.

Low Purchase Volumes: Despite running multiple campaigns, the total purchases stagnated at 3,575, limiting revenue growth.

Suboptimal Cost per Purchase: The average cost per purchase was 1,504.45, which was above the industry benchmark for similar e-commerce brands.

Inconsistent ROAS: Campaigns achieved a moderate ROAS of 3.05, indicating room for optimization in targeting and ad spend allocation.

Audience Saturation: Existing campaigns were targeting narrow audiences, leading to diminishing returns and high frequency.

Creative Fatigue: The brand’s creative assets were repetitive, leading to reduced engagement and CTR.

Complex Product Categories: This Hair Extension Brand’s product line includes both styling and problem-solution-based extensions, making it difficult to communicate their unique value in a single ad.

Our Approach

To overcome these challenges, we adopted a full-funnel performance marketing strategy combined with advanced data analysis and audience segmentation. Our key strategies included:

  1. Advanced Audience Segmentation
 

We used this Hair Extension Brand’s existing customer data to create hyper-targeted audiences. And using Meta’s audience we redefined this Hair Extension Brand’s audience into three distinct cohorts:

  • Styling Enthusiasts: Targeted with trend-based creatives.
  • Problem-Solvers: Focused on customers seeking solutions for thinning hair or volume.
  • Combo Buyers: Customers interested in both functionality and aesthetics.
 
Hair Extension Brand
 
  1. Creative Innovation and A/B Testing
 

We revamped the ad creative strategy to resonate with the audience while optimizing for engagement and conversions:

  • UGC Integration: Included authentic user-generated content, such as customer reviews and trial videos, to establish trust.
  • Video Ad Formats: Highlighted the versatility and quality of this Hair Extension Brand through video demonstrations.
  • A/B Testing: Tested multiple creatives, ad copies, and CTAs to identify high-performing variants. The winning creatives delivered a CTR increase of 11.8%.
  • Dynamic Ad Creatives: Leveraging Dynamic Creative Optimization (DCO), we tested multiple variants of ad copy, visuals, and CTAs in real-time to identify the highest-performing combinations.
 
  1. Customer-Centric Campaigns:
 
  • Testimonial-Led Content: We utilized authentic before-and-after transformation videos from this Hair Extension Brand’s customers.
  • Trial Booking Ads: Integrated appointment booking ads with a clear CTA, driving customers to experience the products firsthand.
 
  1. Optimized Full-Funnel Strategy

We structured campaigns across the marketing funnel to ensure efficiency and maximize returns:

  • TOF (Top of Funnel):Ran awareness campaigns with high-reach ad formats to attract new audiences. TOF campaigns also incorporated seasonal themes such as festive styling tips for hair extensions.
  • MOF (Middle of Funnel):Focused on educating potential customers through carousel ads, product highlights, and tutorials. These ads showcased the problem-solving benefits of this Hair Extension, such as instant volume and easy styling.
  • BOF (Bottom of Funnel):Drove conversions through limited-time offers, personalized retargeting, and urgency-based messaging. BOF campaigns contributed significantly to the 59% increase in purchases.
 
  1. Strategic Budget Allocation and Bid Optimization

We implemented dynamic budget allocation, prioritizing high-performing campaigns and ad sets to maximize ROAS:

  • Shifted budgets toward BOF and retargeting campaigns for quick wins.
  • Optimized bids to control rising CPMs without compromising on reach or impressions.
  • Focused on high-intent purchase behaviors, ensuring a 23.1% reduction in cost per purchase over six months.
 
  1. Seasonal Promotions and Scarcity Marketing

To drive urgency and capitalize on festive periods, we launched time-sensitive promotions:

  • Diwali Sale: “Upto 30% off on Clip-in Extensions.”

Christmas Bundle Offer: “Buy 2 Get 1 Free on Styling Kits.”These offers successfully tapped into seasonal demand, contributing to the 70% revenue growth.

Results

Our strategic approach delivered the following measurable outcomes over six months:

MetricBefore OptimizationAfter Optimization% Improvement
Total Revenue₹14,425,921.66₹24,578,435.570.7
Total Purchases357556930.63
Cost per Purchase1504.451156.930.231
ROAS3.053.40.1141
Conversion Rate0.00220.00250.14

 

Key Takeaways

  1. Data-Driven Decisions Yield Higher ROI: Leveraging customer insights and real-time analytics enabled more efficient campaigns.
  1. Creative Customization is Crucial: Tailored ad formats and messaging drove stronger audience engagement.
  1. Full-Funnel Strategy Works: Integrating TOF, MOF, and BOF campaigns ensured consistent performance at every stage of the customer journey.
 

Conclusion

The collaborative efforts between this Hair Extension Brand and our performance marketing team resulted in remarkable growth and increased profitability. By addressing bottlenecks, optimizing campaigns, and leveraging data-driven insights, this Hair Extension Brand scaled efficiently in a competitive market.

Sandeep Kumar

Working with eCom Conversion has been a game-changer for our business. Their digital marketing strategies helped us boost our online visibility and drive targeted traffic to our website. The team’s expertise in performance marketing, combined with their in-depth understanding of eCommerce trends, made a real difference in our growth. We highly recommend eCom Conversion to anyone looking for results-driven digital marketing solutions.

SANDEEP KUMAR

CEO

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